Question

Neerja is a student of Class XI. She has opted for Computer Science. Neerja prepared the project assigned to her. She mailed it to her teacher. The snapshot of that email is shown below.

Find out which of the following email etiquettes are missing in it. Justify your answer.

a) Subject of the mail

b) Formal greeting

c) Self-explanatory terms

d) Identity of the sender

e) Regards

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Answer

Neerja's email is missing several important etiquettes:

  1. Subject of the mail:

    • *Missing*: The email has no subject line.

    • *Justification*: The subject line is crucial as it helps the recipient understand the purpose of the email at a glance. It also aids in organizing and prioritizing emails.

  2. Formal greeting:

    • *Missing*: There is no formal greeting at the beginning of the email.

    • *Justification*: A formal greeting such as "Dear [Teacher's Name]," is important to address the recipient respectfully and set a polite tone for the email.

  3. Self-explanatory terms:

    • *Partially Present*: The email body is very brief and lacks detailed information.

    • *Justification*: While it mentions the attachment, it would be better to include a brief description of the content and purpose of the attached document. For example: "I have attached the project on [Project Topic] as assigned. Please review it at your convenience."

  4. Identity of the sender:

    • *Present*: Neerja has signed off with her name.

    • *Justification*: It's important for the email sender to include their name, and optionally, their class and section, especially in a formal context like emailing a teacher.

  5. Regards:

    • *Missing*: There is no formal closing such as "Regards," "Sincerely," or "Best regards."

    • *Justification*: A proper closing adds to the formality and professionalism of the email. It indicates the end of the message and adds a personal touch to the communication.

By addressing these missing etiquettes, Neerja can make her email more professional and easier for the recipient to process.


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