You got the below shown SMS from your bank querying a recent transaction. Answer the following: Bank has noticed that your ATM card was recently used at XYZ online store on 26 November, 2018 at 1.00 p.m. for Rs.20010. If the transaction was not carried by you, urgently sms your pin number on 03036665458. a) Will you SMS your pin number to the given contact number? b) Will you call the bank helpline number to recheck the validity of the SMS received?
Question
You got the below shown SMS from your bank querying a recent transaction. Answer the following:
Bank has noticed that your ATM card was recently used at XYZ online store on 26 November, 2018 at 1.00 p.m. for Rs.20010. If the transaction was not carried by you, urgently sms your pin number on 03036665458.
a) Will you SMS your pin number to the given contact number?
b) Will you call the bank helpline number to recheck the validity of the SMS received?
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Answer
a) No, you should never send your PIN number or any other sensitive information via SMS or any other unverified contact means. This is likely a phishing attempt to steal your personal information.
b) Yes, you should immediately call your bank's official helpline number (which you can find on the bank's official website or on your bank documents) to verify the validity of the SMS and report the potential phishing attempt.
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